Install first the drivers, then 'Imaging Device Functions Software' and then finally 'Solution Center'. TRYING TO RUN THE INSTALLER, ON WINDOWS 7, WITHOUT SELECTIVE SOFTWARE INSTALL CAN PREVENT THE SOFTWARE FROM INSTALLING PROPERLY (duh. May 18, 2017  HP Solution Center stopped working after Windows 10 driver update My HP Officejet 7310 all-in-one network printer was working fine. Then Windows Defender notified me that there was an update for the printer.

My HP Officejet 7310 all-in-one network printer was working fine. Then Windows Defender notified me that there was an update for the printer. I foolishly believed Windows Defender. The update was installed and the computer restarted. Now the printer, and more importantly the HP solutions center no longer works. I can no longer scan or fax using the printer. Each time I attempt to use the printer, it informs me that the update is not complete and that I have to connect the printer via usb cable.

Well, that doesn't work - it is a network printer! I have documents to scan and need my printer/scanner back. *** Moderator moved the Windows topic to the appropriate category. Hi, To be able to assist you better, we would like to know if you get any specific error messages or codes? As an initial recommendation, we suggest that you check this about Microsoft Help Link and check if it helps. You can also try using the methods below and check if it will resolve the issue. Apf Fax Printer Install there.

Method 1: Change the service type to Automatic. Press Windows +R keys.

Type services.msc in the box and press enter. Now locate services called Print Spooler, make sure the services are S tarted and set to A utomatic. Canon Easy Print Toolbox. To set the service to automatic, right click on the service and click automatic. Click A pply and then click Ok. Method 2 Follow these steps to run the Windows in built troubleshooter: a) Write Troubleshooting in the search box and hit enter. B) Click on Troubleshooting tab. C) Click on view all option on the upper left corner.

D) Select the Printer option from the list. E) Click Next to run the Troubleshooter. Method 3 Ensure to update the printer device drivers from Device Manager. Also, refer to the manufacturer's website for updated drivers for the make and model of the printer device you are using. If you need further assistance, feel free to write to us and we would be happy to help you. The remedies offered seem to assume that the HP 7310 all-in-one printer is connected to one computer.

Hp 7060n Drivers. The printer is not connected to any network computer. It is hardwired into the network router. The HP Solutions Center software is installed on four Windows 10 (with the most recent update) devices on the network that uses the printer.

The printer scans, faxes, copies and prints using the HP Solutions Center software from each device. So, the necessary device drivers are included in the HP Solutions Software and the printer responds appropriately to commands from all four network devices. The problem is that since the latest Windows 10 upgrade, Windows Defender thinks that the printer is not installed properly and displays a yellow exclamation point. When one clicks Windows Defender and follows the links, it prompts the user to 'update' the printer driver. Assuming that Windows is correct, the user updates the driver and is then prompted to restart the computer. Once the computer restarts, he printer will still perform the print command from each device. However, the HP Solutions Center is disabled, eliminating the scan, fax and copy function commands from each device that was updated.